Legal

Privacy Policy

Effective date:

This policy explains how IRCA UNIVERSAL ("we", "our" or "us") handles information when you visit our website at ircauniversal.com.in or get in touch with us. We've written it plainly and we only describe what this website actually does.

1. Information we collect

Information you give us

When you submit the enquiry form on our Contact page, we collect the details you choose to provide:

  • Your name and email address (required so we can reply)
  • Organisation and phone number (optional)
  • The enquiry type you select and the content of your message

If you email or phone us directly, we receive the content of that communication and any details you choose to share.

Information collected automatically

Like most websites, basic technical information such as your IP address, browser type and the pages requested may be recorded in standard server logs by our hosting provider. This is used for security, troubleshooting and aggregated traffic analysis — not to personally identify you.

This website does not set advertising or tracking cookies, does not run third-party analytics trackers, and does not sell your data.

2. How we use your information

  • To respond to your enquiry and communicate with you
  • To provide and improve our services where you have engaged us
  • To detect and prevent abuse, spam and security issues
  • To comply with legal obligations

We do not use your contact details for marketing newsletters, because this website does not operate one.

3. Legal basis (where applicable)

Where data-protection laws such as the GDPR apply, we rely on your consent (when you choose to send us an enquiry), our legitimate interest in responding to you and operating a secure website, and legal obligation where relevant.

4. How we share information

We do not sell your personal information. We may share it only with:

  • Our hosting and email provider, to receive and deliver your message;
  • Authorities or professional advisers, where required by law or to protect our rights;
  • Successors, in connection with a merger, acquisition or sale of assets.

5. Data security

We take reasonable technical and organisational measures to protect information we hold. Email and web forms are never fully risk-free, so we cannot guarantee absolute security — but we handle your details carefully and only for the purposes above.

6. Data retention

We keep enquiry messages only as long as needed to respond and to keep a reasonable record of our communications, after which they are deleted when practical.

7. Your rights

Depending on your location, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent or object to processing. To make a request, contact us at info@ircauniversal.com.in. We'll respond as the applicable law requires.

8. Children

This website is not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us so we can remove it.

9. Third-party links

Our pages may link to third-party websites (for example, a product portal). We are not responsible for those sites' privacy practices; please review their policies.

10. Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Effective date" above. Material changes will be reflected on this page.

11. Contact us

If you have questions about this policy or how we handle your information: